External quality assurance: options for higher education managers in Southern African countries

16 March 2020 to 10 July 2020
Application deadline: 
16 February 2020
Invitation only


The course aims to develop the capacities of higher education officials to design and implement quality assurance systems or improve existing ones, in line with international good practices.

Upon completion of the course, participants should be able to:

  • define key concepts related to external quality assurance in higher education;
  • identify tools and options to implement and develop EQA systems;
  • assess the consequences of these options and be able to adapt them to their specific institutional contexts;
  • draw lessons from good practices in EQA systems, so that teaching, learning and research can be improved in their higher education system.

Participants' profile

National teams comprised of five persons will be formed for the duration of the course. They will include decision- makers and managers in charge of external quality assurance (EQA) in national QA agencies or buffer organizations (i.e. Head or deputy head of agency, officers in charge of different QA mechanism, etc). In order to facilitate the exchange on how EQA can best support internal quality assurance (IQA), it is suggested that each team should also include two high-ranking university representatives, such as Vice-rectors for Academic Affairs or persons in charge of quality management structures.

The course will be particularly useful for policy-makers and managers from countries which intend to develop or reform their mechanism for EQA. It will allow them to broaden their views on available options and position them to make better-informed choices on the suitability of such options for the reform of their national EQA system.

Please note that candidates must meet the following requirements:

  • a minimum of 3 years’ work experience in quality assurance at the national or institutional level;
  • a Bachelor’s degree (or equivalent);
  • full proficiency in English (read and write);
  • good computer skills, particularly in Microsoft Word;
  • reliable access to the Internet and required equipment (see requirements outlined in the section ‘Technological requirements’).

Please note that the participation of female professionals is highly encouraged.


The deadline to apply is 16 February 2020. Applications must be completed using the online application form available at this link.

NOTE : IIEP is using a new online training management system. Click on this link for some instructions on the online application process. If you have any difficulties with or questions about using the new system, please contact . If you have a current online application in progress with our former system, we will be in touch with you.

The selected teams will be informed of their registration status soon after they have submitted their application.