Learning Support Specialist (P-3)

Title:Learning Support Specialist 
Post number: IEP 103
Duty Station:Paris, France
Organizational Unit:UNESCO-International Institute for Educational Planning
Type of contract:Project Appointment 
Duration of contract:1 year
Deadline (midnight, Paris time):25 May 2020

UNESCO Core Values:

  • Commitment to the Organization

  • Integrity

  • Respect for diversity

  • Professionalism

Overview of the functions of the post

As the only specialized organization with the mandate to support educational policy, planning and management, the UNESCO International Institute for Educational Planning (IIEP) plays a unique role within the United Nations system. IIEP was established in 1963 as an integral part of UNESCO. It supports ministries of education around the world and other key actors to plan and manage education systems through its programmes of training, technical assistance, policy research and knowledge sharing.

This position is located in the Training and Education Programme (TEP) Unit of the International Institute for Educational Planning (IIEP), UNESCO, Paris. Under the overall authority of the Director, IIEP and the supervision of the Team Leader of the TEP, the incumbent will strengthen institute-wide instructional design and pedagogical standards and techniques.

The incumbent will provide expert advice, guidance and assistance to programme specialists who deliver face-to-face educational programmes and programmes delivered through e-learning. More particularly, the incumbent will:

  • Contribute to the overall management of TEP in collaboration with the Team Leader including  support for the scheduling of activities, participation in regular TEP meetings and committees; contribution to the teaching of courses; the supervision and evaluation of ATP Projects, as well as the regular up-dating of the training offer  and materials, including course outlines. 

  • Contribute to other research, development and technical co-operation activities where appropriate and agreed with the Team Leader.

  •  Support the review of applications to the Education Sector Planning (ESP) and ATP programmes using the new management information system IIEP Aurion

  • Manage and monitor the overall organisation and delivery of the Education Sector Planning (ESP) courses on the review of learning materials and teaching modalities.

  • Support the renovation and/or development of specialised courses and online courses, in collaboration with Course Co-ordinators and the TEP Administrative.

  • Focal Point for SCPs and the CVI coordinator. Ensure that training equipment is regularly up-graded and that training in its use is provided where appropriate.

  • Identify key training needs and support the continuous professional development of IIEP teaching staff, including the management of consultancy support for learning  and assessment and the regular facilitation of Teaching Staff meetings.

  • Ensure that course evaluation findings feed back into continuous course improvement in collaboration with the Evaluation and Assessment Focal Point and Course co-ordinators.


  • Communication 
  • Innovation 
  • Knowledge sharing and continuous improvement 
  • Planning and organizing 
  • Results focus 
  • Teamwork 
  • Accountability

For detailed information, please consult the UNESCO Competency Framework.

Required Qualifications


  • Advanced university degree (Master’s degree or equivalent) in education or social sciences.

Work experience

  • Minimum 4 years of progressively responsible relevant experience in the field of education or instructional design (ID), of which preferably 2 years acquired at international level.

Skills and competencies

  • Thorough knowledge of adult learning principles and their application in the professional development context.
  • Demonstrated expertise in ID, programme evaluation and in applying adult learning principles in the delivery of professional development programmes.
  • Demonstrated knowledge and expertise in the design and delivery of face-to-face and/or on-line courses; and their evaluation.
  • Expertise in organising and facilitating teacher training and/or staff development.
  • Expertise in education management, policy and/or planning.
  • Solid understanding of assessment and evaluation procedures in higher education and/or training.


  • Excellent knowledge of English or French and good knowledge of the other.

Desirable Qualifications

Work experience

  • Experience in managing diverse and multicultural teams and supporting the capacity development needs of staff.
  • Experience of teaching mature overseas students in an international development context.


  • Working knowledge of Spanish.


Evaluation of qualified applicants may include an assessment exercise and a competency-based interview.

How to apply

To apply, please go to the UNESCO’s careers website.

Benefits and entitlements 

UNESCO’s salaries consist of a basic salary and other benefits which may include if applicable: 30 days annual leave, family allowance, medical insurance, pension plan etc.

For more information in benefits and entitlements, please consult ICSC.

UNESCO applies a zero-tolerance policy against all forms of harassment.

UNESCO is committed to achieve and sustain gender parity among its staff members in all categories and at all grades. Furthermore, UNESCO is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities, as well as nationals from non-and under-represented Member States (last update here) are equally encouraged to apply. All applications will be treated with the strictest confidence. UNESCO does not charge a fee at any stage of the recruitment process.