It is a fact that digital technologies have profoundly transformed society and culture. In this new scenario, education plays a fundamental role. It ensures, from a rights-based approach, access to information, knowledge generation, and civic participation, thus contributing to inclusive social development. In Latin America, governments have allocated significant investments in digital technologies in education to close the digital gap and democratize access to tools. However, the progress made so far is insufficient for a genuine educational transformation; one that truly responds to contemporary demands. In a complex context, the COVID-19 pandemic has left an even more intricate and unequal scenario. Faced with it, technologies and digital environments were required to support educational continuity. While this context accelerated the adoption of technologies by stakeholders in the education system, it also highlighted persistent challenges and gaps in access and effective use of these tools in the educational context. In the face of this regional landscape, this publication provides guidance for the planning of education policies that incorporate digital technologies, with the purpose of contributing, on the one hand, to addressing persistent issues in the region and, on the other hand, to addressing a change process that aligns with the needs and demands of the digital society.